Credit Control Frognal
Block Management Frognal has a dedicated in-house credit control team with the sole agenda of recovering monies owed in an as fast and efficient a way as possible.
Our in-house credit control team takes a proactive and professional approach to debt recovery, always seeking an amicable resolution wherever possible. We make every reasonable effort to recover outstanding service charges, arrears and any applicable interest, helping to protect the financial interests of the property and ensure funds are available for its ongoing management and maintenance.
We operate a structured three-stage credit control process, providing a consistent and thorough approach to managing overdue payments. Regular monitoring and timely reporting of outstanding balances help us identify arrears early, address issues promptly and work towards resolving payment difficulties before they escalate.
Where an amicable resolution cannot be reached, we can access specialist solicitors with expertise in service charge litigation. They provide additional support in pursuing appropriate recovery action, helping to achieve a proportionate and cost-effective outcome.
By combining early intervention, clear communication and access to specialist legal support where necessary, we aim to recover outstanding funds efficiently and fairly. This helps safeguard the service charge budget and ensures that money recovered can be used towards the maintenance, upkeep and improvement of your property, benefiting the building and the people who call it home.