Balancing regional coverage with one to one service

Block Management UK Ltd manages properties across the country and does so from a base of offices. A common question leaseholders ask us is how are we able to manage their property as well as, say, a managing agent with an office around the corner from them. After all, BMUK can’t be everywhere can we?

We completely understand their line of thought. It’s a comforting idea to be able to pop into their agent’s office when they have a problem. However, just because a property manager is nearby does not necessarily mean they are at their desk or available to you outside of office hours or weekends or holidays. Our own property managers spend more time on sites, meeting with leaseholders, freeholders and other stakeholders. It’s the nature of modern property management. And emergencies rarely seem to happen 9 to 5 anyway.

However, in order to respond to this call, Block Management UK Ltd has teamed up with Regus Group - the..
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(11 September 2019 )

Online quotes from a property professional

Block Management UK Ltd has for many years offered an online quote for our property management services.

However, our quotes aren’t automated. Our experience tells us that customers prefer to receive a more accurate quote that takes into account their particular property. So we make sure a property professional assesses your property’s details before we send you a quote. 

Our online quote form is just three pages long and we’ll give you a quick call if we need further information from you. We’ll then put together a clear package including our fees, our full range of services plus relevant case studies and testimonials that may interest you.

Although a member of staff will put together an individualised quote, you won’t have to wait long for it. Typically, 95% of quotes are emailed within 1-2 working days of having received the information we need.

Our tender quote is a single document pdf that is emailed to you. For environmental reaso..
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(02 September 2019 )

Senior property manager Joshua celebrates eight year anniversary

Our Senior Property Manager and team leader Joshua Edgar celebrates eight years at Block Management UK. He reflects on his time at the company and his rise to become senior property manager

When I joined Block Management UK we were operating from a converted barn in Boxford. My first task was to sit by a shredding machine for a week, surrounded by clouds of paper dust.

From these humble beginnings I moved through the admin team and into sales. This gave me plenty of experience in talking with our customers and potential customers who were interested in our services. Helping them with their issues and concerns of leaseholders and landlords, contractors and tenants gave me insights into the complexities of property management.

Block Management has always been keen to promote internally, training junior members of staff and supporting their rise into more responsible roles. I moved into proper..

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(30 July 2019 )

Senior property manager Troy celebrates three years at Block Management UK Ltd

This week we are celebrating a three-year anniversary of senior property manager Troy Richards.

As a senior property manager, Troy's responsibilities involve interacting with clients and contractors in all aspects of property management.

Troy began his career doing hands-on construction work for a building contractor. The experience gave him an understanding of how good buildings function. This knowledge gave him a unique advantage when he moved to the next stage of his career as an estate agent.

Coming to Block Management UK Ltd, Troy now handles all the complexities of managing properties including repairs, maintenance, arranging legislative works and planned works in and around his wide portfolio of buildings. These can range from very straightforward jobs to highly complex issues.

Troy enjoys the daily challe..
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(09 May 2019 )

Should We Call Time on AGMs for Residents’ Management Companies?

Managing Director David Collinson reports on a suprising result at an AGM we held for one of our large resident’s management companies.

Recently, we organised an AGM at a large block in London. We had good reason to believe the meeting would be a lively and busy one. Over the last year there had been several big issues regarding the replacement of external cladding and fire safety at the property. As managing agents, we had spent a lot of time managing numerous inspections and meetings from the fire service, local government and fire safety consultants.

Understandably, we were fielding questions by residents over the course of many months, concerned at possible rising building costs associated with these new fire safety measures being suggested. We tried to keep all stakeholders informed as we went alo..
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(07 May 2019 )

Managing Gated Communities

An Independent news article from 2009 suggested that there were around 1,000 gated communities in the UK.

Gated communities in the UK have attracted some negative press coverage in the past. And they have been portrayed as being too exclusive or not integrating with the local community.

This doesn’t quite seem fair considering that apartment blocks with intercom systems and passcode-locked front doors work in pretty much the same way but aren’t perceived with anywhere like the negativity associated with gated communities.

Interestingly, another reason cited for their divisive nature was that property prices were very different inside the gates than outside. However, you don’t need a gate in many areas of the country – London springs to mind immediately – for property prices to change radically just by turning a corner. 

Our experience of gated communities, a..
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(26 April 2019 )

Leasehold Management Has Become More Exhaustive Over the Last 10 Years

Managing Director of Block Management UK Ltd, David Collinson, describes how we've changed our provision of block management to clients over the years.

When I founded Block Management UK Ltd in 2014 the landscape of our client base was different to what it is today.

At the time, an apartment block that we were signed on to manage might typically consist of 75% owned by investors/landlords. The remainder would be leaseholders. With a high proportion of our clients being landlords (often absent), there could be a sense of 'them and us’ with residents of the property. It was a barrier to good working relationships and we would try to break that barrier down with leaseholder meetings and printed community newsletters.

Nowadays, it is more likely that the split is in favour of 60% owner-occupiers. Flats h..
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(12 April 2019 )

BMUK in the press

Ipswich Star has interviewed Operations Director Simon Matthews on the progress in replacing St Francis Tower’s cladding in the heart of Ipswich, Suffolk.

Simon is quoted explaining:  “The plan is to wrap the building using a 'Rockwool render’ system, it’s one of the only products on the market which is fire retardant and thermally efficient,”

Often sourced from volcanic islands such as the Canaries, this kind of Rockwool insulation is made from volcanic material spun in drums – a bit like candyfloss, Mr Matthews said. It creates the same process that occurs at the heart of a volcano, and can tolerate extremely high temperatures – up to 1000C – and does not burn. The Rockwool is then wrapped in a 'render’, which is the material which can be seen from the outside.

Each element of the cladding system will be made from fire proof materials, which have passed safety tests including..
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(10 April 2019 )

HANDOVER NEWS: Wentworth House


The newest Ipswich property to come under our management is Wentworth House on the B1075, Burrell Road. Still under completion (as of Mar 2019), this property consists of 14 flats and sits across the road from Ipswich train station.

The building has a green roof and is a converted schoolhouse.
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(20 March 2019 )

HANDOVER NEWS: Block Management UK Ltd takes on 186-property Surrey estate

We’re very pleased to announce our management of a new estate in Surrey; Carshalton Beeches. The estate, located in the London Borough of Sutton, is a mix of 186 properties comprising houses, flats and a single retail unit.
Block Management UK Ltd were approached by the residents’ management company who were not satisfied with the service they were receiving from their current managing agent and were looking for an alternative to replace them swiftly.
The RMC Directors sent out a request for proposals from a number of other managing agents.
All our RMC enquiries receive a tender pack from us. This pack includes specially written pdf documents detailing our services, together with several appendices that clearly show sample budgets and statements from similar properties plus relevant case studies and testimonials. Finally, we provide a separate, detailed proposed fee structure.
Our proposal was returned to the Directors of Carshalt..
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(13 March 2019 )
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