Handover news: This self-managed property needed an agent to budget and plan for longer term maintenance

Block Management UK Ltd is delighted to announce our latest instruction in Croydon. The residents at this Canning Road property had done an excellent job of self-managing for quite a while and had recently installed a fire alarm system as recommended by a fire risk assessment they had commissioned. However, their reserve fund was running on the low side and they needed advice and help on budgeting for longer term maintenance projects. 
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(29 July 2021 )

Self-management: here’s the biggest contributing factors to RMCs turning to a managing agent

Recently, here at Block Management UK Ltd we’ve seen a flurry of self-managing properties enquiring about our services.  I’ve signed up four self-managing properties myself over the last couple of months and there are similarities in terms of the issues that lead each site to hire us to take on the management.  

Below I detail some of the common factors that drive self-managers to seek our help, plus the number one factor that contributes to Directors finally making the decision to switch.  

Reasons to try self-management

Many RMC Directors have excellent reasons for trying their hand at self-management. Often, it’s because they have had a less than optimal experience (or several) with the previous managing agent. The Directors may feel that they could have sourced better contractors or speeded up the paperwork. And a Google search shows that there is plenty of leasehold advice available.  Leasehold management software is also available and can help with ..
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(19 July 2021 )

Block Management UK Ltd strengthens property management team with two new remote property managers

Block Management UK Ltd is pleased to announce that we have engaged two new property managers to help manage our growing portfolio of properties.

The two managers are based in central England and have managed property portfolios across the region. Both have been trained in property management in ARMA-regulated managing agents.

Kubra Shah is based in Bedfordshire and is an Associate member of the Institute of Residential Property Management AIRPM). She began her property management career at FirstPort. She went on to work at managing agents Chamonix Estates and then Gem Estates, focusing on the Bedford and Northampton region.

Our second new PM, who starts with us in September, is Stacey Slattery. Stacey is an experienced property manager and has worked for two London-based managing agents; Gordon and Co in Tower Bridge and HML Group in Richmond. She is skilled in communi..
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(14 July 2021 )

Handover news: Commercial access to be monitored at new Watford instruction

A modern block of 18 flats in Watford have engaged Block Management UK as their new managing agents. The residents share the building with a large commercial unit currently occupied by one of the major supermarket chains.

Blocks that contain larger commercial units may have issues that must be monitored before they become problems for the residents. With a large amount of commercial waste and frequent large deliveries of new stock, it can be prudent to have a bin collection and delivery strategy. And often delivery vehicles can damage verges or walls.  

We expect to develop a good relationship and open communication with the owners of the business as one of our priorities in managing this property.
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(08 July 2021 )

Handover news: Block Management UK Ltd steps in for Aylesbury property after their managing agent abruptly resigns

The Directors of period property Bramley House in Aylesbury, Buckinghamshire, contacted us with a 'time crunch’ as they described it. Their current managing agent had resigned and they needed a replacement. Legislative and maintenance issues cannot be allowed to go un-managed when this happens so an RMC does need to act fast in this situation. 

However, we had to find the underlying cause of why the agent had resigned. We spoke to the London-based agents directly and they explained that they had implemented a business plan which meant they were stepping away from sites they could not easily get to.

With this clarification we were happy to begin managing Bramley House as soon as possible.
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(01 July 2021 )

Estate Agents: impress your developer client when sourcing a residential managing agent

Estate agents work hard to cultivate a close working relationship with their developer and investor clients. It is crucial for the estate agent to have a relationship with a good residential managing agent. They should look for a managing agent who has the estate agent’s back and understands that it is the estate agent’s name that is on the line. After all, as well as an ongoing working relationship, it is the estate agent’s reputation that is on the line should they recommend said managing agent to a developer. 

If you’re looking to appoint a managing agent for the first time, or looking for an upgrade, here’s our suggestions for what to look for:

For Developer/Investor Clients

If you are inviting a third-party operator to service a developer’s site, some key deliverables for the managing agent will be:
  • accurate and timely accounting
  • robust management reporting
  • client onboarding process
  • sp..
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(25 June 2021 )

Handover news: Block Management UK Ltd works with new institutional freeholder

Block Management UK welcomes another property to our south London portfolio. Selhurst is the location for this Victorian conversion.

We know the area well, as we manage properties in another part of Selhurst as well as nearby Anerley, Crystal Palace and Croydon. The leaseholders were not happy with the managing agent they had and approached their institutional freeholder, asking to replace them.

We talked with the freeholder and created a tender proposal that detailed our services and fees. The freeholder decided that they would be happy to work with us and gave their blessing. Within a matter of days we had a contract arranged and handover had begun. 

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(24 June 2021 )

Estate agent portfolio handover to Block Management UK

Block Management UK has recently signed a multi-site management deal with well-known East Anglian estate agents Lacey Scott and Knight. 

We will be managing a portfolio of four properties located in Stowmarket, Bury St Edmunds and Risby, supporting our further growth strategy in East Anglia. The largest property is 57 units and we will be managing mainly on behalf of freeholders. The properties are a mix of modern and older blocks that have been refurbished, some with parking, some with lifts, some with commercial units.

As part of our thorough handover process, there are a few outstanding tasks to perform such as:
  • arranging planned maintenance works/repairs
  • transfer of utilities including emergency lift line
  • upcoming buildings and D&O renewal
  • maintenance of existing contractors' agreements
  • overdue accounts
The property details are uploa..
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(16 June 2021 )

Block Management UK Ltd appoints client-facing manager to head up handovers

In a move to streamline and improve new customer relationships, Block Management UK Ltd has appointed current staff member Holly Ditton to the new role of Business Integration Manager (BIM). Holly's primary responsibilities will be to manage and execute the handover process on behalf of new clients.

Holly was already handling elements of this key role along with other duties. Now, she can focus on supporting our Business Development Manager in onboarding new clients, especially those with larger sites. Holly has worked at BMUK for over four years in a variety of roles including PA, management of our maintenance team, and marketing and sales support roles. Her experience across the company will be vital in onboarding new clients.

What is a Handover?

The handover is the process by which a managing agent gathers all the information needed for them to begin managing a new property.
Traditionally, the han..
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(03 June 2021 )

Handover News: new gated estate in west London

We are very pleased to take on another new site in west London on behalf of the residents of this small, exclusive and high spec development.

This new development is on Honeycroft Hill and comprises eight freehold, semi-detached houses within a private gated site. The houses are in a modern style with German kitchens, large open spaces, underfloor heating and a video entry system. They have either three or four bedrooms. Our contract to manage will include looking after the landscaped communal areas and off-road parking.

Uxbridge is located within the London Borough of Hillingdon. It is an important commercial centre in west London, home to Brunel University London and close to the A40 arterial road to and from Central London.

This is the second recent new instruction from the are..
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(03 June 2021 )
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