Case Studies

Case Study: working with a property developer

We were approached by a Developer building an estate that mixed houses and flats in an impressive site in west Suffolk, half an hour from Cambridge. The respected East Anglian firm, known for its colonial style houses that mix traditional styles with contemporary design, sought help for what was a large, ambitious development for them. They asked for our input in regard to setting service charges for the estate.

As with any similar enquiries we asked for a listing of all the plots - noting the balance of houses to flats and any details on percentage payable per unit -  together with a sample lease. If the percentage payable is not yet set by the developer, we also offer to draft this for their approval.

Service charges can be applied to a ..
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(28/07/2020 00:00:00 )

Case Study: managing ground rent services for portfolio clients

Location: Hale Village, East London

Ground rent investment portfolios, whilst providing a low-risk long term investment, can be time-consuming to manage and complex to administer.

Block Management UK Ltd has over 16 years' of experience in managing ground rent collection as well as a raft of other services to support owners of ground rent portfolios.  We have a great deal of experience collecting ground rents on all kinds of properties - from two-unit period conversions to multi-block modern residential estates - and across the country.

One of those estates is Hale Village in Tottenham Hale, London. Built on the site of a former furniture factory,  this mixed-use site includes a community centre, shops and a nursery. The site has been recognized by the Green Flag Award Scheme and the community life there includes art workshops, a community choir and an annual Balconies in Bloom competition.

We were asked by the freeholders, Hale Village L..
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(12/05/2020 00:00:00 )

Case Study: tracking deficit and surplus

Name: Royal Naval Hospital

Location:  Great Yarmouth


The Royal Naval Hospital, Great Yarmouth, was built in 1809 and received its first patients following the battle of Waterloo.

The Hospital consisted of four independent blocks around a lawned courtyard with colonnades facing the Great Court.

The Grade II listed building was converted to a mixed-use residential estate in 1993 which consists of 22 leasehold flats and 37 freehold houses including some substantial five-bedroom properties. The properties sit within 15 acres of lawns and grounds.

Tracking the deficit and surplus

The RNH site has five charge schedules and, with a mix of estate and block management requirements, has multiple insurance coverage including buildings insurance and PLI.

Of particular concern to the RMC directors, and the reason BMUK was invited in, was that over the period o..
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(18/09/2019 00:00:00 )

Case Study: A major cladding issue

Name: St Francis Tower

Location: Ipswich, Suffolk


Following the fire at Grenfell Tower in London in June 2017, Block Management UK Ltd began to investigate the safety of St Francis Tower in Ipswich. The building was not as tall as Grenfell (17 floors compared to 24) however it too had cladding, this cladding was subject to the fire safety procedure recommendations that were implemented after the tragedy of Grenfell Tower.

The Building Research Establishment (BRE), in Hertfordshire, had begun to offer a free testing service to identify hazardous cladding following the disastrous fire. The BRE is a state-of-the-art research facility that has the assurance of impartiality, having started out as a Government-funded laboratory investigating new housing materials and construction methods after the First World War. [1]

Block Management UK Ltd ..
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(21/05/2019 00:00:00 )

Case Study: Rejuvenating the hub of a community

Name: Barking Central

Location: London Borough of Barking and Dagenham

Properties: Lemonade Building, Bath House, 87 Axe Street


In October 2018, Block Management UK Ltd took on the management of three impressive residential buildings that are part of the Barking Central location in Barking, London. Barking is an important Thames Gateway town with a diverse and bustling community. The three buildings - the Lemonade Building, the Bath House and 87 Axe Street - mark an important stage in the continuing regeneration of the Borough of Barking and Dagenham. Another block within this development, the Ropeworks, was already being managed by Block Management UK.  The site also includes Barking Police Station (underneath the Ropeworks) and Barking Learning Centre.

The Lemonade Building consists of 17 floors of eight flats totalling 136 units. Two lifts service the blo..
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(02/11/2018 00:00:00 )

Case Study: raising the roof

Name: Ballingdon Grove

Location: Sudbury, Suffolk

Property: 11 units across a Grade II-listed former country house.


Ballingdon Grove is a small country house, listed at Grade II, the earliest phase of which is a double-pile house of the late C17 or early C18 although it has an historic front range pre-dating 1700. The property was owned by the Allen family who operated the nearby Ballingdon Brickworks which, at its height, transported over 3 million bricks a year. The works supplied Suffolk White, red facing and ornamental bricks to projects such as the Royal Albert Hall and the South Kensington Museums in London. Ballingdon Grove itself included a large amount of Suffolk White bricks. The Grove has, at various points been a home for those with learning difficulties, a nursing home for the elderly and a hotel.

Block Management UK took on management of Balling..
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(01/09/2018 00:00:00 )

Case Study: Cromwell Drive, service charge confusion

Name: Cromwell Drive
Location: Huntingdon, Cambridgeshire
Property: 97 freehold houses and leasehold flats, two commercial units, children's playground


Located near the Cambridgeshire market town of Huntingdon, the area is popular with families due to the presence of Grafham Water Centre and Houghton Mill, a National Trust property. Nearby Portholme is the largest lowland meadow in England and is a popular place for peaceful walks.

The RMC (residents' management company) directors of Cromwell Drive contacted us through our online Quotation Form as they were unhappy with the estate management that was being carried out by the current managing agents, put in place by the developers.

In May 2015, Block Management UK took on f..
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(10/07/2018 00:00:00 )

Case Study: The Ropeworks, turning around an east London icon

Name: The Ropeworks

Location: London Borough of Barking and Dagenham

Property: 246 one and two bedroom apartments


Block Management UK Ltd took over the management of The Ropeworks in 2012, becoming involved in the site when it was asked to advise the original steering group on the successful removal of the original management provider.

The east London property was in a terrible state both financially and mechanically. The property was insolvent and action needed to be taken quickly to prevent the company from going into liquidation.

Asset management strategies

After daily visits to the site and an in-depth analysis of the finances, Block Management UK Ltd created a plan to identify and deal with the serious, short-term problems as well as longer-term issues. Within the first week of management many maintenance issues were ..
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(22/05/2018 00:00:00 )