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Our team have been successfully supplying property management services for 14 years to institutional and corporate landlords, RMCs, RTMs, Residents’ Associations and individual leaseholders.
In that time the team have built Block Management UK Ltd on the foundations of clear communications (verbally and in writing), consistent and high standards of professionalism and continually developing best practices.
The result is a management approach that is proactive and understanding, can move quickly to resolve issues and allows our clients to feel that everything is taken care of.
Our Management Team are property professionals who are passionate, enthusiastic and bring an integrity to every aspect of our property management service.
David Collinson AIRPM CIHM
David created the concept of Block Management UK Ltd in 2004 and has continued to build and develop it into the company it is today.
Through pure dedication and commitment Paul was has worked his way up through the company since joining as an Administration Assistant in 2008.
In his role as Accounts Manager, Paul oversees the day-to-day running of the client accounts department with predominant focus on providing advice to many of our regular clients.
In addition, in August 2013 Paul was appointed to the role of Finance Director, being actively involved with the Company’s business development activities and staffing.
PA to David Collinson
Holly joined Block Management to head up our Direct Labour team, Holly has recently been promoted and now acts as Executive Assistant to David Collinson.
Simon Matthews MIRPM AssocRICS
Simon came to Block Management UK with extensive business experience in facilities management, insurance (including property and auto insurance) and retail account management. He combines a strong focus on the logistics of property management with an emphasis on customer-facing service
He has an exemplary track record in achieving results in all areas from project management to customer satisfaction and as Operations Manager has implemented a new approach with many new practices and procedures to complement those already tried and tested throughout his career.
Craig Phillips BSc(Hons)
Craig studied BSC Hons Computer Aided Product Design at Wolverhampton University and has worked for Block Management UK Ltd for over ten years. His core roles are within database engineering, cloud IT infrastructure, cyber security and IT training.
This includes the presentation and use of data to support our property teams as well as the design and implementation of our client-facing online portal. Craig also has responsibilities for all in-house management systems including company reporting and voice and video communications systems.
Previously Craig has worked for companies involved in corporate relocation and global executive protection as well as design-based consulting for Serco, the public services company.
Systems Analyst Manager
Having studied for an HND in Computing at APU (soon-to-become Anglia Ruskin University) in Cambridge, Robin joined Block Management UK's accounts department in 2008. He moved up the organisation to serve as Accounts Manager before moving into systems analysis.
His main role is to modify, enhance or adapt existing systems and integrate new features or improvements, all with the aim of improving business efficiency and productivity. He is also involved with IT system development, researching and testing new software, staff training and monitoring and GDPR responsibilities.
Nigel joined Block Management UK to oversee the creation of Block Management UK's in-house credit control department. The role has now developed to include accounts payable and receivable, buildings insurance, direct debit set up and solicitors enquiries
Before joining Block Management UK, Nigel worked for a contact centre services provider, managing thousands of customer interactions a week. Holding qualifications in BT's Meridian and Symposium systems, he has extensive experience in customer relations, call centre management and training development for large scale multi-channel contact centres. This experience has made the accounts team a customer-facing part of the company.
Joshua Douglas AIRPM
Josh studied IT Business, Enterprise and Entrepreneurship at Suffolk New College. After graduating, he spent two years in the voluntary sector, firstly leading expeditions for vulnerable young people to go to remote parts of the world and then as a Youth Support Worker.
He then entered local government, supplying business support to a wide variety of departments within Suffolk County Council including the Corporate Property Risk & Quality team. This sparked an interest in property and he decided to enter the private sector, joining BMUK in 2016 as a Property Manager.
Josh is now a Team Leader and an Associate with the Institute of Residential Property Management. He brings a cool, calm and meticulous approach acting as first point of contact for clients in a fast-paced environment of reactive property management.
Clive Marcroft MRICS
Clive's role is to provide technical support to our property management & accounting teams. He has held senior positions in both the public and private sectors and has previously been a director of Allsop Residential Investments Ltd.
Having specialized in the private residential sector over the last 20 years, Clive has a keen insight into and understanding of long leasehold management and is a professional member of the Royal Institution of Chartered Surveyors.
Jason has marketed organisations, services, brands, intellectual property and other intangibles both B2B and B2C for 25 years. He has experience in the property, publishing, education, arts, leisure and charity sectors. His remit at Block Management UK Ltd includes inbound marketing, press, PR, strategic partnerships, business development and tender management. He has worked for, amongst others, the British Library, British Film Institute and British Medical Journal before joining Block Management UK.